Return Products
If you have a problem with a product that has not been resolved by the Technical Department or the Sales Department, you may be able to return the product to us.
Please send us an email to marconf_neamt@yajoo.com with the following data:
Order Information
* Name:.............................................. .................................................. .................................................. .......................
* First name:............................................... .................................................. .................................................. .................
* E-Mail: ............................................. .................................................. .................................................. ........................
* Phone: ............................................... .................................................. .................................................. ...................
* Order ID: .............................................. .................................................. .................................................. ...........
Order Date: ............................................... .................................................. .................................................. ........
Product Information & Reason for Returns
* Product Name: .............................................. .................................................. .................................................. .........
* Product code:.............................................. .................................................. .................................................. .............
Amount:
* Reason for Returns:
Another reason, please detail
Wrong order
Defect, please detail
Wrong product
The product is Open:
Yes No
Defects or other Details: ............................................. ..........
We will reply to you by e-mail within 3 working days, with return instructions.
The products must be returned in the original packaging or equivalent. We will not credit products that are damaged due to insufficient packaging. Please use a protective box to prevent damage during transit. Food and beverages are not returnable.